1.About these Terms
These Terms of Service (“Terms”) govern your use of itK Publish (“the Service”), a content-management dashboard operated by Connections Information Systems (“we”, “us”), an Amarillo, Texas company. By accessing or using the Service, you (“the Customer”) agree to these Terms.
2.The Service
itK Publish is a multi-tenant content-management platform. Each Customer connects their own Facebook Page, Instagram Business account, and other supported channels to the Service, drafts and approves social media content in our dashboard, and authorizes us to publish that content to their connected accounts on the schedule they set.
3.Customer accounts and authority
To use the Service, the Customer must connect channels they own or are authorized to publish to. The Customer represents that they have the legal authority to grant access to each connected account and to publish content through it. The Customer is responsible for keeping connection grants up to date if account ownership changes.
4.Customer content and intellectual property
The Customer retains all ownership of content they upload to, generate within, or publish through the Service. The Customer grants us a limited, non-exclusive license to store, process, and transmit that content solely for the purpose of operating the Service on their behalf. We do not claim ownership of Customer content. We do not use Customer content to train AI models or for any purpose other than providing the Service.
5.Acceptable use
The Customer agrees not to use the Service to publish content that:
- violates the policies of any connected platform (Facebook Community Standards, Instagram Community Guidelines, etc.);
- infringes third-party intellectual property rights;
- is unlawful, defamatory, harassing, or fraudulent;
- contains spam, malware, or deceptive material.
We may suspend or terminate a Customer’s access to the Service for violations of this section. We may also be required to act on takedown requests received through platform-provided enforcement channels.
6.Third-party platforms
The Service publishes to and reads from third-party platforms operated by Meta Platforms, Inc. and others. The availability, behavior, and policies of those platforms are outside our control. Changes to those platforms (rate limits, API deprecations, policy enforcement) may affect the Service. We are not responsible for actions those platforms take against a Customer’s connected accounts.
7.AI-generated content
The Service includes features that use third-party AI models to generate images, captions, and blog body content as drafting aids. All AI-generated content is marked internally with provenance metadata and is presented to the Customer for review before any publication. The Customer is responsible for reviewing AI-generated drafts before approving them for publish. We do not warrant accuracy of AI-generated content.
8.Disclaimers
The Service is provided “as is” and “as available.” We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.
9.Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising out of or related to the Service is limited to the amount the Customer paid us in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
10.Termination
Either party may terminate the relationship at any time. On termination, Customer access to the dashboard ends and we cease publishing on the Customer’s behalf. Customer content is retained for ninety (90) days after termination for audit purposes per our Privacy Policy, then deleted, unless a longer retention is required by law.
11.Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated to the Customer via the email on file at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
12.Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Potter County, Texas.